Policies

Reaching Customer Service

Please use the contact us section to reach us by email.

Phone: 716-684-1703
Fax: 716-684-1706

Office Hours
Monday-Friday: 8am – 5pm
Saturday: 8am – 12pm

Shipping and Handling

Shipping charges will be automatically calculated and applied to your order during your checkout process. All shipping calculations are estimates and may be adjusted prior to finalizing your order. Most orders will ship by UPS. In some cases, an alternative carrier will be used to ensure a timely delivery of your order.

Delivery Schedule

Most orders will ship within 24 hours.

Tax Charges

For orders made from within the United States sales tax will be applied to orders from New York State.

Guarantee

We guarantee your satisfaction. All of our merchandise comes with a 30 day money back guarantee. If you are not happy with any our products you can return them to us at not charge for a full refund. All of our products carry manufacturers’ warranties. Please call for details on specific products.

Returns Policy

You may return your order for credit (minus shipping charges) within 30 days after receipt. The item(s) must be in new condition, uninstalled and in original packaging. to return your order for any reason you must call 716-684-1703 between the hours of 8am and 5pm EST, Monday-Friday.

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